Advansor Privacy Policy

At Advansor A/S ("Advansor", "we", "us", or "our"), we prioritize confidentiality and data security highly.

In this privacy policy, you can read more about our processing of your personal data and the rights you are granted as a data subject under the data protection legislation.

We ask you to read the privacy policy before you submit your personal data to us.

1. Data controller and contact details

The data controller for the processing of your personal data is:

Advansor A/S
Address: Rosbjergvej 7A, 8220 Brabrand, Denmark
Business registration number (CVR-no).: 29401462
Email: marketing@advansor.com
Phone: +45 70250030

2. If you visit our websites

The following section describes our processing of personal data about visitors to our website www.advansor.dk and the related subdomains Advansor.com, Advansor.se, Advansor.de, Advansor.fr, Advansor.es, and Advansor.nl.

2.1 Cookies and similar technologies

Types of personal data

Advansor uses cookies and similar technologies on our websites and processes your personal data in this regard. Advansor may collect the following personal data about you, when you visit our websites:

IP address
Browsing history
Device information, including MAC address, device type, location, and operating system
Information about your use of our websites, including click behaviour, time and date of your visit, and length of visit

The purposes of the processing

Your personal data may be processed for the following purposes:

Marketing in general
Product and service developments and improvements
Statistics and analysis
Network and system security

Legal basis for processing

Advansor processes your personal data on the following basis:

Legitimate interests: We base the processing of your personal data in regards to necessary cookies on our legitimate interests in, for example, conducting statistics, analyses, providing support, as well as improving and developing our services (Article 6(1)(f) of the GDPR)
Consent: When you visit our websites, we ask for your informed consent to place cookies that are not necessary cookies according to the cookie rules. You have the right to withdraw your consent at any time. You can withdraw your consent by clicking on the little icon in the right lower corner on our websites (Article 6(1)(a) of the GDPR)

Retention period

Cookies are deleted in accordance with our cookie banner, which is available on the front page, when you visit our websites for the first time. Here, you can also read about the retention period for each cookie provider.

However, the information may be stored for a longer period in anonymised form.

Categories of recipients

We may share your personal data with the following categories of recipients:

Data processors who provide cookies to support the operation of our websites, including our cookie banner
Data processors who provide cookies and IT systems for marketing purposes and/or statistical purposes, including for analysis
Third parties if you have accepted third-party cookies. You can see which cookies from third parties we use in our cookie banner

Recipients, who are data processors, process your personal data on behalf of Advansor and solely in accordance with documented instructions issued by Advansor. Data processors only have access to the information necessary to fulfil their specific, defined assignment.

2.2 If you contact our customer support, use our contact forms, or otherwise communicate with us

Types of personal data

When you contact customer support, use our contact forms e.g. when registering for our webinars, seminars, technical training courses, etc., or otherwise communicate with us, Advansor may collect, process, and store the following personal data about you:

Name, email, phone number, and similar contact details
Company name, company address, country, VAT number, PO number or reference
Date of inquiry
Content of inquiry
Other information you provide in connection with your inquiry

Purposes of the processing

Your personal data may be processed for the following purposes:

Completion of requests received from you, including administration of registrations for our webinars, seminars, and training courses
General communication
Providing support
Statistics and analysis

Legal basis for processing

Advansor will mainly process your personal data based on one or more of the following legal bases. The basis depends on the nature of your inquiry:

Legitimate interests: We may process your personal data on the basis of our legitimate interests in handling your inquiry, communicating with you, providing support, and developing our services (Article 6(1)(f) of the GDPR)
Contractual obligations: If your inquiry concerns a (potential) conclusion of contract, we process your data to implement measures before conclusion of the contract (Article 6(1)(b) of the GDPR)

Retention period

General inquiries are stored for three years, but the retention period depends on the content of the inquiry. The personal data may, however, be processed and stored for a longer period of time if anonymized.

Categories of recipients

We may share your personal data with the following categories of recipients:

Third parties who provide the service you order in agreement with us. If you e.g. ask us to book your accommodation on connection with a multi-day course, we will disclose your contact details to the selected hotel. The disclosure is based on our legitimate interest in being able to provide the service you are requesting (Article 6(1)(f) of the GDPR)
Data processors, who provide IT systems for the support of communication, including e.g. mail providers and providers of the contact forms on our websites

Recipients, who are data processors, process your personal data on behalf of Advansor and exclusively in accordance with documented instructions issued by Advansor. Data processers only have access to personal data, which are necessary to carry out their specific, defined assignment.

3. If you sign up for our newsletter(s)

Types of personal data

Advansor collects, processes, and stores your personal data for marketing purposes when you sign up for our newsletter(s). Advansor may collect, process, and store the following types of your personal data:

Name and email
Your consent
Your interests
Your click-behaviour in relation to published material

The purposes of the processing

Your personal data may be processed for the following purposes:

Direct marketing, including administering promotions and offers which you register for plus serving online ads
Analysis and statistics
As documentation that direct marketing has been sent out in accordance with applicable legislation

Legal basis for processing

Advansor processes your personal data on one or more of the following legal bases:

Consent: Advansor will only use your personal data for direct marketing, including for sending out newsletters, if you have given your prior and explicit consent to this (Article 6(1)(a) of the GDPR)
Legitimate interests: The processing of your personal data will, in connection with analysis, statistics, and documentation purposes, be based on our legitimate interests in being able to improve and develop our services and to document that direct marketing was sent out in accordance with applicable legislation (Article 6(1)(f) of the GDPR)

Retention period

Your personal data will be stored as long as your consent to receive newsletters is active.

You can always withdraw your consent by clicking on the unsubscribe link at the bottom of each email or by contacting us as described below. However, withdrawing your consent does not affect the legality of the processing that preceded the withdrawal.

We will keep documentation of your consent for two years from the date you withdrew your consent to receiving direct marketing material. We have determined the retention period based on our legitimate interest in being able to demonstrate that we have sent direct marketing in compliance with applicable legislation (Article 6(1)(f) of the GDPR).

Categories of recipients

We may share your personal data with the following categories of data processors:

Data processors who provide IT systems for support of communication, including mail providers
Data processors who provide support for marketing, statistics, and analysis

Our data processors process your personal data on behalf of Advansor and exclusively in accordance with documented instructions issued by Advansor. Data processers only have access to personal data, which are necessary to carry out their specific, defined assignment.

4. If you apply for a job

This section sets out the policy for Advansor’s processing of personal data in relation to recruitment both in the form of vacancies, unsolicited applications, and registration for our job alert.

Types of personal data

Advansor may collect, process, and store the following personal data:

Login information as user registration is required to access our recruitment portal
Personal data which you have disclosed in your job application and CV as well as any attachments
Personal data you disclose during any job interviews
Information about you, including information regarding your previous jobs, activities, competencies, performance, as well as your general appearance, which is publicly available on the internet, including on social media
Results of personality tests etc.
Criminal records
References from your previous and/or current employers
Training, courses, and certificates
Additional information you will provide in relation to the recruitment process

Purposes of the processing

Your personal data will be processed for the purpose of assessing whether we can offer you a position at Advansor.

Legal basis of the processing

Advansor will mainly process your personal data based on the following legal bases:

Legitimate interests: In connection with our assessment of whether we can offer you employment, we may process additional information about you, including relevant information that is publicly available on the internet and social media, as well as any references obtained from previous and/or current employers. If the position in question requires it, we may, at a later stage in the recruitment process, request to see your criminal record based on our legitimate interest (Article 6(1)(f) of the GDPR)
Consent: If the position you have applied for exceptionally requires specific health-related conditions, we will – after a concrete assessment – request your explicit consent prior to processing such personal data (Article 6(1)(a) and Article 9(2)(a) of the GDPR)

If you wish to be considered for other positions in our organisation than the position you applied for, you must give your consent for us to process your personal data for this purpose and thus share your personal data with other parts of our organisation for recruitment purposes. This means that we base our processing of your personal data for this purpose on your consent (Article 6(1)(a) of the GDPR)

Retention period

We will close the job requisitions, when the position is filled. If you are offered a position with Advansor, your application and additional relevant personal data obtained during the recruitment procedure will be stored in your employee file.

If you are not offered a position, we will store your application and any additional personal data obtained during the recruitment procedure for a period of up to 6 months following our rejection, unless you have provided your consent to the storage hereof for a longer period.

If we have collected your criminal records, we will delete them immediately after we have received and reviewed them.

Registration for job notifications

If you sign up for job notifications, you will receive an email when we publish new positions. When registering for our job notifications, we process your personal data, including name, email, password, which workplaces, job categories, and job types you are interested in.

When you sign up for our job notifications, you consent to us processing the above personal data in order to be able to send you relevant email notifications, cf. Article 6(1)(a) of the GDPR.

You can change or delete your profile at any time.

Categories of recipients

When you apply for a job at Advansor, we may share your personal data with data processors, who provide IT systems for the support of administration of the recruitment process, including e.g. recruitment portal, HR systems as well as communication, including e.g. mail providers.

5. If you visit our profiles on social media

This section contains the policy for Advansor’s processing of personal data collected through Advansor’s profiles or social media pages.

Advansor has profiles or pages on the following social media platforms:

Facebook (Meta Platforms Ireland Ltd.)
- Facebook’s privacy policy is available here
YouTube (Google Ireland Ltd.)
- YouTube’s privacy policy is available here
LinkedIn (LinkedIn Ireland Unlimited Company)
- LinkedIn’s privacy policy is available here
Instagram (Meta Platforms Ireland Ltd.)
- Instagram’s privacy policy is available here

For LinkedIn, Facebook and Instagram, Advansor together with the social media providers are joint data controllers for the processing of personal data collected in connection with your interactions with the profiles, including the profiles' postings.

Advansor and the providers of LinkedIn, Instagram and Facebook have entered into an agreement on the allocation of the data protection tasks. According to these agreements, Advansor and social media providers are each responsible for the tasks associated with the processing we each undertake. However, it has been agreed between Advansor and the provider of Facebook and Instagram that the provider is responsible for enabling you to exercise your rights as described in the 'Your rights' section below in relation to the use of Facebook and Instagram, and that it is Advansor that is responsible for providing you with the information described below. In addition, it is agreed between Advansor and LinkedIn that LinkedIn is responsible for responding to requests from you regarding the rights described in the 'Your Rights' section below.

Advansor also uses the provider of YouTube as data processor and shares certain information about your interactions, interests, etc. with YouTube. This sharing takes place on the basis of our and the providers’ legitimate interest in optimising marketing and the service, including our videos, on YouTube (Article 6(1)(f) of the GDPR).

Processing of your personal data through social media

Depending on your conduct on the social media sites, Advansor and the social medias may retrieve the following personal data about you:

Information available on your profile, including name, gender, civil status, workplace, interests, image, and your city
Your "likes" or other reactions expressed on the sites
Comments left by you on the sites
Your visits to the sites
Your IP address

Purposes of the processing

Your personal data may be processed for the following purposes:

Development, improvement and protection of our services, including social media profiles and pages
Performance of research activities and statistics
To be able to communicate with you if you comment on a post, make a review, or send us a message
Marketing in general

Social media providers process your personal data for the following purposes:

Improving their ad system
To provide Advansor with statistics which the social media providers produce based on your visit to our profiles and pages
Advertising and customising the activities on the page.

Legal basis for processing

Advansor will mainly process your personal data based on the following legal basis:

Legitimate interests: We process your personal data pursuant to our legitimate interest in being able to communicate with and market us to you on our social media as well as out legitimate interest in improving our services (Article 6(1)(f) of the GDPR).

Retention period

We keep your inquiries, which are not publicly posted, for up to three years. However, the information can be stored for a longer period in anonymised form.

We encourage you to delete comments, likes, and other interactions you have left on our profile yourself if you no longer want them shown on our pages. Advansor does not delete such publicly available interactions.

Please see the privacy policy of each social media provider for information on how long they store your personal data.

Categories of recipients

When you visit our profiles on social media, we may share your personal data with data processors, who provide IT systems for the support of marketing, including providers of social media.

Who do social media providers share your personal data with?

Social media providers may, among other things, share your personal data with the following categories of recipients:

Other devices in the group of which the social media provider is a part of
External partners providing analysis- and survey services
Advertisers
Other individuals visiting our social media profile or page (to the extent that your information is publicly available)
Researchers and other academics

You can find more information about who the social media providers share your personal data with, in each provider’s privacy policy.

Social media providers may transfer their personal data to recipients outside the EU/EEA in accordance with applicable data protection legislation. You can read more in each provider’s privacy policy.

6. If you are a contact person with our customers, suppliers, or other business partners

This section sets out the policy of Advansor’s processing of personal data collected from owners of sole proprietorships or contact persons with Advansor’s customers, suppliers, and other business partners who collaborate with Advansor.

Collection of personal data

Advansor may collect, process, and store personal data about you in the following instances:

When your company or the company you are employed with enters into an agreement with Advansor, including buys services offered by Advansor
When you have shown an interest in Advansor’s services, e.g. by providing your business card to Advansor
When you collaborate and communicate with Advansor
When you register for our customer portal
When you use our aftersales forms on our websites, such as the forms for warranties, start-up support, and spare parts

Types of personal data

Advansor may collect, process, and store the following personal data:

Name, email, phone number and similar identification data
Organizational data, such as company name, company address, job position, business area, primary work location, and country
Contractual data, such as purchase orders, invoices, contracts, and other agreements between your company (or your employer) and Advansor, that may include e.g. your contact information
Financial data, such as payment terms, bank account details and credit ratings
IT-related data, such as logs about your usage of Advansor’s websites and portals, including login information to our customer portal
Information provided when you visit our physical addresses, e.g. registration of visitors or recordings from video surveillance

Such information may be provided directly by you (primarily via emails and other correspondence) or by a third party such as your employer.

Purposes of the processing

Your personal data may be processed for the following purposes:

Generally, to plan, perform and manage the business relationship, including any contracts
Administration, such as processing payments (including collection of outstanding invoices), evaluation of credit ratings, performing accounting, auditing, billing activities, arranging shipments and deliveries as well as providing support services
Ensuring safety and security on our physical addresses, including to prevent and solve crime in our office facilities and other buildings
Completion of requests received from you
General, including promotional, communication
Evaluation and development of our services, including statistics and analytics
Compliance and regulatory purposes, such as fulfilling our legal and compliance-related obligations to prevent illegal activity

Legal basis for processing

Advansor will mainly process your personal data based on the following legal bases:

Contractual obligation: The processing of your personal data will in some cases be necessary for the performance of a contract (Article 6(1)(b) of the GDPR)
Legitimate interests: We may process your personal data pursuant to our legitimate interest in, for instance, to manage daily operations according to lawful and fair business practices, including planning, performing and managing the business relationship or our legitimate interest in e.g. fulfilling our contractual rights and obligations with our company, conducting credit ratings, statistics, analysis, marketing activities (where consent is not required), providing support as well as improving and developing our services. We base the processing of your personal data on our legitimate interests in being able to give you access to our office facilities and other buildings, as well as in protecting our physical locations (Article 6(1)(f) of the GDPR). Information about offences collected through video surveillance is also processed in the light of Advansor's legitimate interest in solving criminal offences (Section 8(3) of the Danish Data Protection Act)

Retention period

Your personal data will be stored for three years. However, the information can be stored for a longer period in anonymised form.

Recordings from TV surveillance and guest registrations will be deleted after 30 days unless we need to keep the data longer for the purpose of solving a specific case. However, the data may be stored longer in anonymised form.

Categories of recipients

We may share your personal data with the following categories of recipients:

Third parties, who, in agreement with us, make sure to provide the service your order. The disclosure is based on our legitimate interest in being able to provide the service you are requesting (Article 6(1)(f) of the GDPR)
Data processors, who support the administration of our services, e.g. providers of our customer portal, providers of our aftersales contact forms on our websites, and communication providers such as, e.g. mail providers

7. Other recipients of personal data

Under each section above, you can read about, which categories of recipients, we may share your personal data with. The following applies in addition to the recipients, we have specified for each section above.

In addition to what is described above, your personal data is generally not disclosed to a third party without your consent. However, in certain circumstances and under the law, it may be necessary to disclose your personal data to e.g. the police, lawyers, accountants, courts, other public authorities, potential buyers, and group companies.

Changes in the corporate structure

In the context of Advansor's development, the corporate structure may change, e.g., by the total or partial sale of the company. In the case of a partial transfer of assets containing personal data, the legal basis for the related transfer of personal data is, as a rule, Article 6(1)(f) of the GDPR, since Advansor has an interest in transferring parts of its assets and making commercial/structural changes.

Transfers to countries outside the EU/EEA

If your personal data are transferred to data processors or data controllers established in countries outside the EU/EEA that do not have an adequate level of protection, such a transfer will only take place once a transfer basis is secured. In addition, the transfer will be based on the EU Commission's standard contracts (which you may ask for copy of) and/or EU-U.S. Data Privacy Framework.

8. Your rights

You have the right to access the personal data we process about you
You have a right of objection towards our collection and further processing of your personal data
You have the right to have your personal data rectified and deleted, with certain national statutory exceptions
You have the right to request us to restrict the processing of your personal data
Under certain circumstances you may also request to receive a copy of your personal data as well as the transmission of your personal data which you have provided us with to another data controller (data portability)
You may at any point withdraw the consents that you have given. We will then delete your personal data unless we may continue the processing on another basis.

9. Links to other websites, etc.

Our websites may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies (third-party websites) or for the practices of such companies regarding the processing of personal data. When you visit third-party websites, you should read the owners' policies on the protection of personal data and other relevant policies.

10. Changes to the privacy policy

We reserve the right to amend this Privacy Policy in the future due to changes in applicable legislation or Advansor’s processing of personal data.

11. Questions or complaints

If you have any questions in relation to this privacy policy or if you wish to file a complaint in connection to our processing of your personal data, please feel free to contact us at any time via marketing@advansor.com.

We will review and assess your complaint and if necessary, we may contact you in order to obtain further information. We strive at processing any complaint within one month. If it is not possible to make a decision within one month, we will inform you of the grounds for the delay.

If your complaint is not resolved by us and you wish to proceed with the case, you can lodge a complaint to the supervisory authority in your country. In Denmark the supervisory authority is: The Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, Denmark, email: dt@datatilsynet.dk.

Last updated: 14 September 2025

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